Member Services Representative
Gig Harbor, WA Gig Harbor, WA Part-time Part-time $15.
74 - $17.
74 an hour $15.
74 - $17.
74 an hour 8 hours ago 8 hours ago 8 hours ago The YMCA of Pierce and Kitsap Counties is seeking a Member Services Representative to join our team.
The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.
This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
The Member Services Representative performs Key
Responsibilities:
Maintain good public relations with members and always represent the best interests of the YMCA.
Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
Greet and assist all members, potential members and staff in a courteous, professional and friendly manner.
Assisting with basic membership transactions.
Respond to members' needs.
Contact appropriate personnel when necessary and notify supervisor of unusual situations.
Handle complaints in a courteous manner.
Are you a good fit? You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
You know how to give great customer service.
You have at least two years of customer service, sales, or related experience.
You have excellent written and oral skills.
You are comfortable with computers and office equipment.
You are proactive and know how to get things done.
You have a positive attitude and previous experience with diverse populations.
Able and willing to complete Child Abuse Prevention training on the first day and other online and in-person training as required.
Wage:
$15.
74 - $17.
74 Hourly depending on experience Hours:
Part-Time, Up to 25 hours per week
Benefits:
Flexible scheduling around school and extracurricular activities Optional Virtual Teladoc, Dental and Vision Benefits A Personal YMCA membership and YMCA360 virtual streaming membership Paid Sick Leave accrued at 1.
23 hours for every 40 hours worked per year Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program and LifeMart employee discount center Professional training, education and certification opportunities 20% discount on YMCA programs, childcare services and merchandise Mobile carrier plan discount (22% AT&T, 21% T-Mobile, and 19% Verizon Wireless) Location:
XXXXX Family YMCA, XXXX, WA Ignite your Passion, Live the Y Cause, and Join our Team! To apply visit our website at www.
ymcapkc.
org.
The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled.
Thursdays 8am-1pm Fridays 1pm-6pm Saturdays 9am-2pm.
Estimated Salary: $20 to $28 per hour based on qualifications.
74 - $17.
74 an hour $15.
74 - $17.
74 an hour 8 hours ago 8 hours ago 8 hours ago The YMCA of Pierce and Kitsap Counties is seeking a Member Services Representative to join our team.
The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.
This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
The Member Services Representative performs Key
Responsibilities:
Maintain good public relations with members and always represent the best interests of the YMCA.
Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
Greet and assist all members, potential members and staff in a courteous, professional and friendly manner.
Assisting with basic membership transactions.
Respond to members' needs.
Contact appropriate personnel when necessary and notify supervisor of unusual situations.
Handle complaints in a courteous manner.
Are you a good fit? You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
You know how to give great customer service.
You have at least two years of customer service, sales, or related experience.
You have excellent written and oral skills.
You are comfortable with computers and office equipment.
You are proactive and know how to get things done.
You have a positive attitude and previous experience with diverse populations.
Able and willing to complete Child Abuse Prevention training on the first day and other online and in-person training as required.
Wage:
$15.
74 - $17.
74 Hourly depending on experience Hours:
Part-Time, Up to 25 hours per week
Benefits:
Flexible scheduling around school and extracurricular activities Optional Virtual Teladoc, Dental and Vision Benefits A Personal YMCA membership and YMCA360 virtual streaming membership Paid Sick Leave accrued at 1.
23 hours for every 40 hours worked per year Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program and LifeMart employee discount center Professional training, education and certification opportunities 20% discount on YMCA programs, childcare services and merchandise Mobile carrier plan discount (22% AT&T, 21% T-Mobile, and 19% Verizon Wireless) Location:
XXXXX Family YMCA, XXXX, WA Ignite your Passion, Live the Y Cause, and Join our Team! To apply visit our website at www.
ymcapkc.
org.
The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled.
Thursdays 8am-1pm Fridays 1pm-6pm Saturdays 9am-2pm.
Estimated Salary: $20 to $28 per hour based on qualifications.
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